Bhoral uses the following subprocessors to deliver the service. Each is bound by a written agreement with data protection terms at least as protective as our Data Processing Agreement.
Current subprocessors
| Subprocessor | Purpose | Location | Transfer basis |
|---|---|---|---|
| Google Cloud | Cloud hosting of the Bhoral BI application and customer workspaces | United States (us-central1, Iowa) | SCCs / EU-US Data Privacy Framework for EEA/UK personal data where applicable |
| Anthropic | AI model provider (turning questions into queries and describing results) | United States | EU-US Data Privacy Framework or SCCs; no training on customer data |
| Stripe | Payment processing and billing portal | EU / United States | SCCs / EU-US Data Privacy Framework |
| Cloudflare | Hosting of the marketing website and storage of contact requests | Global edge network | SCCs / EU-US Data Privacy Framework |
| Substack | Newsletter delivery (only if you subscribe) | United States | SCCs / EU-US Data Privacy Framework |
| Zoho (ZeptoMail) | Transactional email such as invitations and password resets | Provider data centres (details on request) | Contractual safeguards (details on request) |
Notice of changes
We will give customers at least 30 days' notice before authorising a new subprocessor or replacing one, by updating this page and emailing the account owner and anyone who has asked to be notified at privacy@bhoral.com. Customers may object on reasonable data protection grounds within that period, as set out in the Data Processing Agreement.
30 N Gould St Ste R, Sheridan, WY 82801, United States
privacy@bhoral.com